Press Release: HelpGuides Preview Launch

Today, July 15, 2025, we're announcing the preview launch of HelpGuides.

Why we created HelpGuides

We put together a detailed blog about why we created HelpGuides: making user documentation easily accessible and usable by AI systems, like helpdesk bots and support automation tools.

Official Press Release

View the full press release here

HelpGuides, a modern AI-first knowledge management platform, today announced its preview launch. The new platform is designed to make enterprise knowledge and content easily consumable by large language models (LLMs) in applications like retrieval-augmented generation (RAG) and GPT-based assistants, ensuring that critical company documentation can be seamlessly integrated into AI-powered solutions from day one.

HelpGuides Case Study: DailyStory

See HelpGuides in action for DailyStory's documentation. The genesis of HelpGuides was to build a modern knowledge management platform that focused day one on being as AI friendly as possible.

Webinar July 24, 2025

Join us next week for a webinar to learn more about HelpGuides. We'll provide a full walkthrough of the product, talk through our roadmap, and highlight some of ways our customers are using HelpGuides today.